Dear Adrian,
For nearly 20 years I heard from my parents about the care you took with their cars, Now that I have moved to Corsham, I too am able to appreciate your efficiency and expertise.
I am particularly grateful for the immediate assistance you always give in an emergency. For example, today when you discovered a nail in my rear off-side tyre you made sure that the tyre was changed in time for me to collect my son from school.
It is so good to know I can rely on you. Thank you very much.
Yours Sincerely