Dear Mr. King

I write to thank you and all your staff most warmly for having serviced and looked after mu VW Golf so carefully and successfully since I asked you to be responsible for its continuing maintenance since September 2001.

The vehicle has now completed more than 61,000 miles and I hope that with your help it will continue to give me many more years of safe travel as long as I am allowed to drive it!

I particularly appreciate your very detailed invoices prepared after each MOT and Service and the most helpful way you explain each detail of work done when I collect the car.

Thank you so much for all your good work and especially for the courtesy of your staff. It is much appreciated.

Yours sincerely